Showing results for 
Search instead for 
Did you mean: 
Do you have an idea for Dropbox Paper? Share it with us here!




File transfer from Dropbox to work server

New member | Level 2

I would like to move or copy files in my dropbox to my server.  I've tried to copy but the files copy as a preview and will not convert to a word doc.  I've tried downloading but again the file is in preview and will not convert to a word doc.  How do you accompliance this?  I have multiple files and would like to do this without having to opening each file and saving.  Please help!  Thank you


2 Replies

Re: File transfer from Dropbox to work server

Super User II

If you're using the Dropbox website, you need to use the Download button at the top-right of the page when you've opened a file. You can also select a file (click the check box to the left of a file) and click Download in the menu on the right of the page.

Don't use the Save or Download options buildt-in to your browser or you'll just end up downloading the preview of the file, instead of the original.


Re: File transfer from Dropbox to work server


Hey there @djungeblut  - how are you today?

As I'm not sure I understand how this happens, could you walk me through the exact steps you take to do this?

Also, can you not access our website and download your files from there?

On a side note, if you're using the desktop app as well, note that your Dropbox Folder is merely another folder on your computer - with syncing properties when our desktop app is running. In that case, you should be able to copy or move your files from there. 

Let me know if I'm missing something here please. 


Community Moderator @ Dropbox

Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

File transfer from Dropbox to work server
2 Replies
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post