cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Files still in old location

Files still in old location

AndrewWilliams
New member | Level 2
Go to solution

I took over a previous coworker's desktop.  I sucessfully logged his dropbox account out, logged in on my account, and moved the dropbox location to a second larger harddrive.  Everything is working fine on my account's end. 

However, there are still smart sync files from his account in the old location.  I need to clear out that hard drive space.  Is it ok to delete them?  I MUST NOT delete the actual dropbox files.  But it shouldn't be linked anymore, but it would cause so much chaos if those files were actully deleted.

Any confirmation that this is the right way to do or, or if there is a better way?

1 Accepted Solution

Accepted Solutions

Daphne
Dropbox Staff
Go to solution

Hello @AndrewWilliams, I hope you're having a good day so far!

Since this folder is no longer connected to the Dropbox account, you should be fine to go ahead with deleting the old Dropbox folder and its content.

Just to make sure, you can check the current Dropbox folder location is indeed pointing to the new location in the second hard drive by:

  1. Click the Dropbox icon in your system tray/menu bar.
  2. Click the profile pic/initials icon in the top right of the window.
  3. Choose "Preferences..."
  4. Go to the "Sync" tab.

From there, you should see the full folder path that's currently connected to the desktop app. If this isn't showing the old location, then you're 100% safe to remove the old files.

Let me know if you have any other questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1

Daphne
Dropbox Staff
Go to solution

Hello @AndrewWilliams, I hope you're having a good day so far!

Since this folder is no longer connected to the Dropbox account, you should be fine to go ahead with deleting the old Dropbox folder and its content.

Just to make sure, you can check the current Dropbox folder location is indeed pointing to the new location in the second hard drive by:

  1. Click the Dropbox icon in your system tray/menu bar.
  2. Click the profile pic/initials icon in the top right of the window.
  3. Choose "Preferences..."
  4. Go to the "Sync" tab.

From there, you should see the full folder path that's currently connected to the desktop app. If this isn't showing the old location, then you're 100% safe to remove the old files.

Let me know if you have any other questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Daphne Dropbox Staff
What do Dropbox user levels mean?