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Files transfer, transitioning from Business plan to drop box plus

New member | Level 2

Hello,

 

 I recently downgraded my Business standard account, the subscription will take effect on the 24th of this month. My question is I want to make a transition to Dropbox Plus, How do I do that, will I have to wait until the 24th when the Business plan ends to make this transition? What will happen to my existing files? How do I transfer the files from Business Standard to plus Plan so they are not lost. 

3 Replies

Re: Files transfer, transitioning from Business plan to drop box plus

Dropboxer

Yes @Camile - you'd have to wait for your current plan to downgrade. At the end of your current billing cycle - on the 24th as you mentioned, you'll be able to re-upgrade your account, to our individual Plus plan, normally through our plans page.  

 

Note that when your account is downgraded, Dropbox will not delete any of your files - only syncing will stop until you upgrade to bring it under quota. You can find out more about this here Camile!

 

Moreover, you won't be needing to transfer any files as this is going to be practically the same account.

 

Hopefully this addresses your concern and please let me know if there's anything else you'd like to ask; I'll be happy to clear things up for you. 

 

Cheers!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Files transfer, transitioning from Business plan to drop box plus

New member | Level 2
Thanks alo @Walter
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Re: Files transfer, transitioning from Business plan to drop box plus

Dropboxer

Glad I could help @Camile - upside-down face

 

Thanks for using Dropbox! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Files transfer, transitioning from Business plan to drop box plus
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