Announcements
Known issues updated. Learn more

default

yes

Files with the same name

New member | Level 2

Hi there,

I have been working on one of my files both online and offline and it has resulted in a second version of the file being saved (under the same name but with a reference Mac book pro's conflicted copy. Both workbooks are linked to other files (i.e. formulas are linked across). Which version could I delete without affecting the other files? Is there also a way of syncing the files to add on additional information (which is currently in the conflicted copy only) and not not on the original. 

Thanks. 

2 Replies

Re: Files with the same name

Dropboxer
Dropboxer
Hi there, if you get a conflicted copy, then this is because file was open on another device and was saved there while you were editing and saving the file on your machine.
 
We don’t recommend deleting them since both could have relevant information that the other doc doesn’t have.
 
You can read up more in this article, including steps on how to avoid conflicted copies in future.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Files with the same name

New member | Level 2

Thanks Jay.

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Files with the same name
616 Views
2 Replies
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post