Showing results for 
Search instead for 
Did you mean: 
Do you have an idea for Dropbox Paper? Share it with us here!



Folder Sharing and Space

Explorer | Level 3

I have a free account with the default 4GB of space. But my friend has a professional account, with lots of space. He created and shared a filder with me, so I can upload some very large files into it. I've been uploading for a day now, but my Dropbox now tells me that it's full. And yet, according to the upload manager, the upload is continuing. There are now two large files in that folder which exceed 11 GB. So, will he get all my files (which are 80 GB total), or am I forced to upgrade my own account first?

Tags (2)
1 Reply

Re: Folder Sharing and Space


Hey @decameron2000! Thanks for posting about this. 

The upload must be stuck at this point and the only way for it to continue would be to have enough space. 

If you don't wish to upgrade to a paid Dropbox, you can do the following: 

  1. Cancel the upload. unamused face I know.. 
  2. Remove your access from the shared folder to drop your storage space and stop the error from showing up. 
  3. Have the other user share a file request with you. This way you will upload to their folder without affecting your account. winking face

pushpin You can earn up to 16 GB of free Dropbox storage.

books  How can I earn some free space on my Dropbox account?

Ping me for all your questions nd feedback. Thanks! 


This thread is closed due to inactivity. Please feel free to create a new topic here. 

Community Moderator @ Dropbox

Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Folder Sharing and Space
1 Reply
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post