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Re: Folders not syncing between computer and dropbox online

New member | Level 2

hi - I have been having hte same problem - some folders are synced and some are not. I tried several methods - re-install Dropbox, changed sync preferences (selected folders to sync), etc. Nothing works. Those folders with a (no-entry sign in grey) do not sync, no matter what I do.  

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Re: Folders not syncing between computer and dropbox online

Super User

Hello 

 have a look at this help center article https://help.dropbox.com/installs-integrations/sync-uploads/sync-icons 

 See if there's any info that can help you 


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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Re: Folders not syncing between computer and dropbox online

Explorer | Level 3
Hi! In my case it got solved renaming folder names without any special characters. Seems on Dropbox for Mac those special characters work fine, but not on Windows. Hope this helps!!
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Folders not syncing between computer and dropbox online
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