cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

yes

Re: file name limitations

Helpful | Level 5

Hi, this is kind of embarasing, but is there any new info about this ticket?

It has been more than a month after the ticket was created...

Are you able to provide an eta?

Reply
Loading...

Re: file name limitations

Dropboxer

Hello @DavidTeal. We are aware this issue has not been resolved and we are working on it. Unfortunately, I am unable to provide an eta, but thank you for getting back to us and for being patient with this syncing issue. 

We will get back to you personally in your ticket and in this Community thread, when we have updates on the matter. 

Sorry I can't be more helpful on this. 

Thank you!


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: file name limitations

Explorer | Level 4

Bad Files check is broken for me, it freezes the computer and causes my browser to use max ram (16gb) and 50% CPU. While showing just a blank page. Trying to manually go through the files my coworkers upload that need to be renamed is just not feasable. Attempting to search via the online Dropbox doesnt find files if I put any of the Following:

* . " / \ [ ] : ; | ,.

is there any feasable solution?

Reply
Loading...

Re: file name limitations

Helpful | Level 7

'I've got the same problem here.

Mac. Dropbox isn't syncing. Browsers crashes.

Reply
Loading...

Re: file name limitations

Super User II

Dropbox is aware of the issue with the Bad Files Check. There is no resolution yet.

Reply
Loading...

Re: file name limitations

Helpful | Level 7

Any news? The bad_file_check is still broken.

Reply
Loading...

Re: file name limitations

New member | Level 2

I have the same problem. The Bad File Check page causes any browser I use to hang – it's clearly not working. I also can't see a way to identify the 37 files that my Dropbox account has been syncing for the past two weeks. 

Reply
Loading...

Re: file name limitations

Helpful | Level 5

For those who are still waiting for a response. I have created a small utility on GitHub that performs a bad file check trough the Dropbox API.

https://github.com/davidcruy/bad-files-check

The readme contains some information on how you can request a Bearer token to get it working.

It is open source so you can verify that the tool does not do anything shady.

For me it temprorary solved my problem until Dropbox team has time to fix this issue.

I hope this helps...

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

How can I check the compatibility of Mac files to Windows?
1,135 Views
17 Replies
7 Likes
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post