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How can I direct where I want my automatic uploads to go?

Explorer | Level 3

Since I have Dropbox Plus, the upload of my photos and vidéos are always and automaticaly directed to my dropbox files - I have no choice to change : I DO NOT WANT THIS !

I want to upload my photos and videos wherever I want : Dropbox should not decide for me.

I therefore wanted to doawnload the desktop app, in order to change my preferences - but I am unable to realise this doaanload and I do not know why.

But doanwloading the desktop app is not the issue - the issue is to be abble to decide myself where I upload my files out of my phone.

Thanks in advance for providing me a solution.

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16 Replies

Re: Uploading photos & videos

Dropboxer
Dropboxer

Hi Antoine, you can disable the automatic camera uploads using the steps here.

It has the steps for both the mobile and desktop app.

Hope this info helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading photos & videos

Star Collaborator | Level 18

Hi @Antoine_BXL,

In addition: You can't manage this from other device or from web (this is device setting, not account).

Hope this helps. winking face

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Re: Uploading photos & videos

Explorer | Level 3

Hello,

Thanks for your reply.

I was able to change the desktop app, but not the one on my phone.  It's a Windows one, and the the menu icon of Dropbox does not allow to get to 'camera upload'.

Therefore, it does not work.

Any idea I may acces to the settings of the 'camera upload' on my Windows phone ?

Again, thanks for your help.

Antoine.

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Re: Uploading photos & videos

Explorer | Level 3

Thanks.

It's therefore an issue since I can't change the settingson my Windows phone

Antoine.

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Re: Uploading photos & videos

Star Collaborator | Level 18

Settings entry is usually the last one in the menu. Could be invisible initially. Did you try scroll to the menu end? thinking face

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Re: Uploading photos & videos

Dropboxer
Dropboxer

If you tap the three lines in the top left, then the gear icon, you should see camera uploads on the right.

If not, could you forward a screenshot showing your settings page (while hiding any personal details) in the Dropbox mobile app?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading photos & videos

Explorer | Level 3

Thanks for your reply.

Here is the screenshot: 

image.png

As you can see (in French): 

- no option for ‘Camera upload’ in the settings of the Dropbox app on my Windows Mobile

- and none of these options (account, security, …) propose the setting of the ‘Camera upload’

I am lost

Antoine

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Re: Uploading photos & videos

Star Collaborator | Level 18

On your screenshot are options groups, not final options. winking face Try a recursive lookup in the groups.

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Highlighted

Re: Uploading photos & videos

Explorer | Level 3

Thanks again.

You're right.

Here are the print screen behind thoses option groups - none of them proposes to set the 'Camera Upload'

wp_ss_20190823_0003[1].pngwp_ss_20190823_0004[1].pngwp_ss_20190823_0005[1].pngwp_ss_20190823_0006[1].png

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How can I direct where I want my automatic uploads to go?
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