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Re: Uploading photos & videos

Star Collaborator | Level 19

Sorry @Antoine_BXL, I'm up to here. disappointed but relieved face On my Android phone, options ordering seems very different. I believe @Jay can give further advises.

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Re: Uploading photos & videos

Dropboxer
Dropboxer

I amended one of the images to hide personal information.

On that screen though, there should have been 6 options, one of them being camera uploads.

Could you try deleting the app, rebooting the phone, and installing it again?

Keep me updated on this matter!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading photos & videos

Explorer | Level 3

Thanks Jay for your help.

I did everything you suggested and nothing has changed: exactly same screens, same settings and no acces to the camera upload.

Regards, Antoine

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Re: Uploading photos & videos

Dropboxer
Dropboxer

This is interesting, would it be okay if we reach out to the email address associated with your forum profile to investigate this further?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading photos & videos

Explorer | Level 3

Sure - what do you need from me?

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Re: Uploading photos & videos

Dropboxer
Dropboxer

Sorry for the delay, I can see that you've already reached out to the team via another ticket, and a specialist team is assisting you.

I'll add your comments there for their reference. They should be able to assist from there on.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Uploading photos & videos

Explorer | Level 3
Thanks
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