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How can I revert accidential folder move without affecting file sync?

How can I revert accidential folder move without affecting file sync?

thara
Explorer | Level 3
Go to solution

Some of my teammates accidentially move a huge folder into another directory. It's easy to revert locally with Ctrl+Z but I'm afraid if it affects to file sync. What is the correct way to recover this kind of mistake?

I suppose that every operation will be queued and executed in certain timing so in a case of the mistake I stop dropbox, remove local dropbox folder and restart dropbox from the initial sync. Despite understanding it is stupid to wait for hours and hours I'm doing like this for safety but I hope there's more clever solution.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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Yes, any changes made within Dropbox will sync to all other connected computers. There's no other way to revert a change like that without it syncing. Even if you were to rewind the account to a specific day, all the changes would need to sync to the conencted comptuers.

Your best course of action is to simply move the folder back and allow the changes to sync.

View solution in original post

8 Replies 8

Walter
Dropbox Staff
Go to solution

Hi @thara - welcome to the Community and happy Friday!

Just so I can better advise here, could you send me the exact status of the desktop app as shown within your computer's system tray/menu bar? Is it 'Up to date' or still syncing those changes? 

Let me know what you find and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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thara
Explorer | Level 3
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Hi @Walter, happy Friday for you too!

The machine that made mistake is syncing from the begenning and the other machines are all 'Up to date', so the mistake is not affected to the others.

Walter
Dropbox Staff
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Hi again @thara; how are you today?

Do you have any updates on the matter?

If your app is showing 'up to date' now, you can move those files back to their original location as desired. 

Keep me posted please! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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thara
Explorer | Level 3
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Okay, I simplify my question; what should I do when a huge dropbox folder has accidentially moved? I want to revert immediately as if nothing has happened.

Walter
Dropbox Staff
Go to solution

In that case, I'd suggest simply moving it back to its original location @thara.

In case you'd like to do it via Dropbox, you could possibly benefit from our Rewind feature:

Let me know if this helped! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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thara
Explorer | Level 3
Go to solution

Won't the folder move performed on another machines then @Walter ?

Rich
Super User II
Go to solution

Yes, any changes made within Dropbox will sync to all other connected computers. There's no other way to revert a change like that without it syncing. Even if you were to rewind the account to a specific day, all the changes would need to sync to the conencted comptuers.

Your best course of action is to simply move the folder back and allow the changes to sync.

thara
Explorer | Level 3
Go to solution

Thank you @Rich for your exact and elaborated answer. I close this topic.

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    thara Explorer | Level 3
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    Rich Super User II
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    Walter Dropbox Staff
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