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How to share files with dropbox users and not links?

New member | Level 2

So I shared a folder (with subfolders) with a coworker. I go to a subfolder and place in  a PDF that I pulled from an email.

In my dropbox it shows as the PDF

In their dropbox it shows as a link

What am I doing wrong here? I would like it to show as the actual file type.

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4 Replies

Re: How to share files with dropbox users and not links?

Dropboxer
Hey @randomguy, that sounds odd; let’s have a closer look together! 
 
You’re right in your assumption that the uploaded .pdf should be mirrored across ends as you’re viewing inside the share, so I’d need some visual input, in order to further advise. If it’s not too much to ask, I’d appreciate two side-by-side screenshots (omitting personal info) showing me your view together with what your coworker is seeing; please include them in your next message if possible. 
 
Thanks in advance for the time you’re devoting on that! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: How to share files with dropbox users and not links?

New member | Level 2

Hi Jane

Here we go - hope this helps!

Top is my windows machine and bottom is the mac

dropbox.jpg

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Re: How to share files with dropbox users and not links?

New member | Level 2

Hi Jane

Please close this - I am an idiot and did not realise there was no PDF reader installed on the windows machine so it was defaulting the opening application to chrome.

Adobe reader installed and everything looks as it should!

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Re: How to share files with dropbox users and not links?

Dropboxer
No worries @randomguy; happy to hear that you got this squared away on your end! 
 
Despite the minor slipup, you’ve been very helpful on our discussion here & I appreciate it that you circled back to me with the outcome.
 
As there could be others reaching out to us with the same question, I’ve now gone ahead & marked your last comment as the Best Answer, however that’s also an open invite to ping us back here in case you'd like any help in any way. 
 
Happy Dropboxing & take care until we talk again! 😊

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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How to share files with dropbox users and not links?
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