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I have been following various "slow sync" threads, given that I am in the middle of a four-day sync of just six files. This is the first time in nearly five years that DropBox has grinded to a halt like this, and the various threads speak of checking for weird filenames and other perfectly reasonable approaches to take.
But this raises an additional question for me: how does one know which files DropBox is trying to sync?
At least on Windows, the app sports a pretty meager interface. I know which files have already been synced from the Recent tab and I get a basic idea of its current activity from the "Syncing X Files" message and the accompanying progress bar. But nowhere can I find the name of the file that DB is actively trying to sync.
That seems like important information! What am I missing...?
Hey @Rick A.2, thanks for reaching out to us about this.
I'd be more than happy to help look into this with you, I'll just need a bit more info, such as:
Let me know what you find!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Rick A.2, thanks for reaching out to us about this.
I'd be more than happy to help look into this with you, I'll just need a bit more info, such as:
Let me know what you find!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Lusil, your questions were telling. I use an alternate file manager (Total Commander) so I rarely set foot inside the Windows File Manager. To address your question, I opened a file window into DropBox and, perhaps for the first time, made note of the icons. Sure enough, there was a small log file with the blue syncing icon -- it seemed to be stuck in a feedback loop, endlessly updating itself and never being fully synced.
As soon as I ditched that useless file, my hard drive quieted down and DropBox reported itself to be up to date. Many thanks for that.
Thanks for your swift reply, @Rick A.2 - glad to hear that you were able to resolve this!
If anything else pops up, you know where to find us.
In the meantime, have a lovely day ahead!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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Hi there!
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