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I am missing my files. How to restore them?

New member | Level 2

 I just received a note from an older email account that my storage was full and also that my cc needed to be updated- this was just a few weeks ago.  I did update the card but cant find my files.  Please help!

1 Reply

Re: Files Missing

Super User II

Files arent removed when over quota, however, they will stop syncing from devices until you are either under quota OR pay to upgrade. So once you pay syncing will recommence and upload again. 

In terms of files have you looked at to see what it says? 


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I am missing my files. How to restore them?
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