Community Moderator @ Dropbox
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
This is the procedure I find posted repeatedly to activate selective sync. My problem is, when I click on the Dropbox Icon it opens the Dropbox folder, but there is no "gear" icon anywhere to be found. I tried updating the app (Windows 10) successfully, but still no gear icon or any sort of preference or settings tab. The settings tab on the website for my account has no selective sync option either. A real mystery.
My problem is, when I click on the Dropbox Icon it opens the Dropbox folder, but there is no "gear" icon anywhere to be found.
You're likely clicking the wrong icon.
It's the Dropbox icon in your system tray (near your clock) that you want to single-click. That will open the Dropbox app, not your Dropbox folder. If you click the Dropbox icon on your desktop you'll get the folder. Also, older versions of the Dropbox app would also open the folder if you double-clicked the system tray icon.
I have same problem. Can't get around it. Have single-clicked on Dropbox icon (near clock, bottom right of screen) but no gear icon anywhere. Help!
Have single-clicked on Dropbox icon (near clock, bottom right of screen) but no gear icon anywhere. Help!
The interface has changed a bit since this thread was created. The icon you're looking for is in the upper-right corner. It's your account photo now, if you've set one.
You can also CTRL-left click the Dropbox icon (again, in the system tray by your clock) to get the legacy menu, and select Preferences.
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!
Solved! : See solution