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I can't find a shared folder in my Dropbox mobile app

New member | Level 2

I have a shared folder available in my desktop computer but I can't find it in the app. I use Dropbox in android.

1 Reply

Re: Missing folder

Super User II
Make sure that all computers have the EXACT same email address set up on them (see Account Linking part of https://www.dropbox.com/help/desktop-web/change-preferences for info).

By that I mean that MarkMc@gmail.com, Mark.Mc@gmail.com or MarkMc@googlemail.com and Mark.Mc@googlemail.com are four different email accounts here BUT Google will see them as one address,

 


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I can't find a shared folder in my Dropbox mobile app
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