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I don't see any way to lock a file

New member | Level 2

Good afternoon,

My organization supposedly has a business drop box.  However, when I want to set up locking of that file, like I found in so many posts (https://help.dropbox.com/files-folders/share/file-locking), I don't see the capability to lock said file.

What am I missing?

Sincerely,

lhiggie

8 Replies

Re: I don't see any way to lock a file

Dropboxer
Good afternoon @lhiggie, I’ll do my best to follow-up on your question! 
 
You may not be able to access the feature yet because your team admin hasn’t enrolled your team to try it.
 
In case they’re interested in checking this functionality for your organization, they could easily enable that though the Early Access tab on their admin console settings. 
 
Hopefully my message points you towards the right direction. If you enable the feature, please let me know of your thoughts & feedback! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: I don't see any way to lock a file

New member | Level 2

Jane,

Thank you very much!  I'll follow up with them.  Thank you for your promptness.  It is greatly appreciated.

Sincerely,

Lee

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Re: I don't see any way to lock a file

Dropboxer
Sure thing Lee, feel free to touch-base with us should have any similar questions in the future! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: I don't see any way to lock a file

Explorer | Level 4
Hi There.
I have admin access to the drop box console. Now before Christmas within early access this feature was available however after confirming with the company to role out the early access feature for locking had been removed. Is there any way of knowing when the full version will be released?

Thanks in advance
Bilal
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Re: I don't see any way to lock a file

Dropboxer

Hi @BilalAyub94 - welcome to our Community!

I just tried to reproduce here on my end and I don't get the same results as I'm still seeing the option to lock files from editing. 

Can you double-check that you're looking at the correct account and let me know what you find?

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I don't see any way to lock a file

Explorer | Level 4
Hi Walter

Thank you for your response.
I've signed into the Admin console and done the following.

Admin console - settings - Early Access
I can only see the following features available:
Image Search
Dropbox Rewind
Smart Sync

Admin console - settings - content
I can only see the following features available:
Top-level editing
Member space Limit
Sync
Sharing
Deletion
Commenting
Viewer Info.

Any ideas as to why the locking feature isn't available?

I'll look forward to hearing from you.

Bilal
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Re: I don't see any way to lock a file

Dropboxer

Thanks for the additional information @BilalAyub94!

Can you try this link directly from an account that's an admin of the team in question and let me know if you see the option for 'File locking' there?

If you don't see it at all, we'll have to look into this with account specific information so please let me know if you'd like me to reach out to the email address that's connected to your Community's profile to work on this together. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I don't see any way to lock a file

Dropboxer

Hi again @BilalAyub94; how are you today? Do you have any updates on the matter?

From my side, I just wanted to let you know that our 'File Locking' feature has moved from its beta period and is gradually rolling out to all of our Business users so it might take a little while before you can access the feature. 

In any case, please let me know how you get on. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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I don't see any way to lock a file
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