cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

yes

Highlighted

I have a question about unlinking my computer. Can you help?

New member | Level 2

When I unlink my PC app from the account can I delete the files on my PC and not loose them in my drop box account... also if I relink my PC will it try to mirror my PC and delete the files in my account?

6 Replies

Re: Unlinking My PC

Dropboxer

Of course you can @groupdivepics!

When you want to make permanent changes to your computer that do not sync back to the website you need to unlink the computer first as you mentioned.  Follow these steps to unlink a computer:

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on the gear icon in the Notifications panel and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

You can now safely move or delete files in the Dropbox folder and not affect anything else.

Note that the Dropbox folder itself is still there and should you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'.

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking. 

Let me know if you have any more questions please.

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Unlinking My PC

New member | Level 2
Hi Walter! So just to confirm on my end- I deleted my Dropbox folder on my PC while offline and then was concerned that it would delete everything off the cloud. I switched off my laptop and unlinked the pc from syncing. If I turn my PC back on and connect to WiFi, can I be assured that it will not delete anything from the cloud?
Reply
Loading...

Re: Unlinking My PC

Star Collaborator | Level 19

Hi @Reyofsun,

To be sure that everything will be fine, before turn the PC on, from some other device go in your https://www.dropbox.com/account/security and unlink the PC. winking face After that everything is safe.

Good luck.

Reply
Loading...

Re: Unlinking My PC

New member | Level 2
Thanks so much!!
Reply
Loading...

Re: Unlinking My PC

New member | Level 2
Can you unlink Dropbox from your pc using your phone
Reply
Loading...

Re: Unlinking My PC

Star Collaborator | Level 19

Hi @Tawasha,

The best way unlink any device is the device itself, when possible. Otherwise you can disconnect/unlink every one device connected to your account using any device where you can login your Dropbox account. Just go to your security page (scroll to Devices) and press corresponding 'X' sign of every one connection you want to break. winking face That's it.

Hope this helps.

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I have a question about unlinking my computer. Can you help?
479 Views
6 Replies
1 Like
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post