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I have an issue with sharing. People receiving the links can't open them.

New member | Level 2

I've been sharing .wav files with friends by creating a link and texting individual tracks. This has had no issue until recently. The people recieving the links can't open them. I can open them using the link. I've tried moving files to different locations with no avail. My friends were able to temporarily open the files after I unlinked my desktop as a shared device but that went away after they accessed the file once. 1 friend exported 3 files and 2 can no longer be opened and 1 disappeared. I had him check for any possible updates of dropbox but he was up to date.

1 Reply

Re: Sharing issue

Dropboxer

Hi @Hession - welcome to our Community!

Are you having this issue with all of your shared links, some or only one? If this is happening with a particular link, could you forward it to me here so I can see how it behaves on my end? 

Also, are they getting any specific error messages upon trying to access the mentioned shared links? If so, could you please forward me a screenshot so I can have a look too?

Thanks so much!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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I have an issue with sharing. People receiving the links can't open them.
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