Showing results for 
Search instead for 
Did you mean: 
Do you have an idea for Dropbox Paper? Share it with us here!



I keep getting an error when I try to edit an Excel doc

New member | Level 2

I want to edit an Excel Document, but I keep getting the "This is a protected document that can't be edited"

1 Reply

Re: Editing Excel document

Super User

Hello @Tutto, how are you editing the file? Are you editing the file in your computer using Microsoft Office? Sometimes internet downloaded files are set to read-only/protected. If you are on Windows and using Microsoft Office Excel, you can click the File menu and choose Info, there you will find option to Enable Editing

Screenshot 2019-04-13 at 6.27.42 PM.png

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I keep getting an error when I try to edit an Excel doc
1 Reply
1 Like
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey