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I keep getting this error message: “failed to load sharing screen” it’s driving me nuts!

New member | Level 2
I can’t share due to error message “failed to load sharing screen” I get this on my iPad all the time.
1 Reply

Re: I keep getting this error message: “failed to load sharing screen” it’s driving me nuts!

Dropboxer
Sorry to hear that, @AshleyDuncan62
 
As a first step, could you ensure that you have the latest versions of your iPad’s OS and the mobile app? 
 
If you’re still having trouble with this, could you provide me with some additional info:
  1. Are you trying to share a folder or a file by any chance? 
  2. Are you doing it from the iPad’s web browser or the mobile app? 
  3. What are the steps you take to share?
  4. Finally, could you send me a screenshot of the error message (without any personal details)? 
Let me know of any updates! grinning face with smiling eyes

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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I keep getting this error message: “failed to load sharing screen” it’s driving me nuts!
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