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I'm not able to scroll through photos in my Dropbox account online, any ideas?

New member | Level 2

Hi,

I can see there was discussion that this was a system wide problem that has evidently been fixed. It has not been fixed for me. I can't reply on the dropbox solution, and nothing allows me to scroll from picture to picture. I literally have to look at a picture then hit the return arrow to go back to my entire folder of photos, select another picture, look at it, and then go back again to the main folder to get yet another photo. I pay for premium dropbox and am seriously considering finding a different way to store my photos - this is crazy. Having to download the photos onto my computer so I can scroll from photo to photo completely negates the reason I signed up for Dropbox!

 

3 Replies

Re: Cannot scroll images

Dropboxer
Hey there @mscales,
 
When you are previewing a photo in your Dropbox account, along the bottom is a black bar which you should see “<    >” arrows on, to allow you to switch to the next item in the folder. Are you able to see these arrows?
 
Let me know - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Cannot scroll images

New member | Level 2

Going from pic to pic in slide show view works fine, but I can't scroll down a folder page of image thumbnails to find a photo. I can only see the first 15 thumbs. I'm using Firefox on a windows machine, all in good working order

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Re: Cannot scroll images

Super User

Hi mscales, which browser/platform are you using? Does it work when you try it on a different platform/device?

Would it be possible to record a short video of the issue happening? (If you do, please make sure that the video doesn't contain any sensitive information).

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I'm not able to scroll through photos in my Dropbox account online, any ideas?
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