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I'm under the impression that my files were deleted without my input. Why did that happen?

New member | Level 2

Hello, 

Last week I found that several of my files got deleted or went missing on their own.  Luckily I was able to reload the files.  Did anyone else experience this?

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Re: Files deleted

Dropboxer
Hey there (@nhazari), I understand that losing important content isn’t an ideal scenario however I’m glad to hear that you’ve managed to restore your files now.
 
Moving forward, I’ll do my best to further address your concerns & discuss your options to prevent that from re-occurring in the future.  For that reason, I’d suggest having a look at Jay’s thorough article here which breaks down the various ways your files are susceptible to deletion(-s)
 
Once you have a look at his suggestions & pointers, please feel free to touch base with me here for any follow-up questions or tips. Thanks again for getting in touch on the Community & have a fruitful week ahead until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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I'm under the impression that my files were deleted without my input. Why did that happen?
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