Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

I pay for 2 TB and I share folder so people can send me data. Then they’re full can they erase

New member | Level 2
Ok
1 Reply

Re: I pay for 2 TB and I share folder so people can send me data. Then they’re full can they erase

Dropboxer

Hi there @Strapit

I'd be more than happy to help on this!

At first, please note that shared folders take up space on every member's account. 

When you upgrade your account to a paid subscription, the additional space is applied only to your account. 

For this reason, each member needs to have enough storage in their account to add the shared folder. They can check out how much space they have from their Plan tab

If you don't want the shared folder to take up space in other members' accounts though, you can send them a shared link to the folder which will grant them view-only access. 

If you want to collect content from them to have in your folder, you can use file requests

Finally, if users are running out of storage, they can free up space by removing unwanted files or leaving shared folders, or even increase their quota by earning it

Let me know if you have any follow up questions. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I pay for 2 TB and I share folder so people can send me data. Then they’re full can they erase
109 Views
1 Reply
0 Likes
Dropbox Design Research
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post