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I've been hit by a Ransomware. Can I restore my files somehow?

New member | Level 2

I have been attacked by a Ransomeware and Have lost all my data because the attack changed my files in Dropbox as well. Is there anyway I can recover my files????

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Re: I've been hit by a Ransomware. Can I restore my files somehow?

Dropboxer
Hi @zameernawaz, sorry to hear that.
 
At first, you could check out this article which provides some additional info in case your account has been infected with ransomware.
 
Nonetheless, I’ve sent you a ticket to the email address connected to your Community profile in order to ensure troubleshooting and further investigate. 
 
Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I've been hit by a Ransomware. Can I restore my files somehow?
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