Announcements
Known issues updated. Learn more

default

yes

Is a file I share with another user always compressed?

Collaborator | Level 10

Hi there,

I am checking if I share a 20GB file through a Dropbox link, when the person downloads the file through the link, would it be compressed?

I have a user that is sharing files through links and he saids the size of the file is reduced when the other party downloads through the link.

Thanks for the help!

1 Reply
Highlighted

Re: Download file through shared link

Dropboxer
Hey there @mxoh
 
In general, if it’s a shared file or a link to a file, then it should download as is. If it’s a shared folder or a link to a folder, the folder should download as compressed. You can find more info about this here
 
However, if the file is being downloaded smaller in size, could you please ask them to:
  • Check the settings of the browser that they are downloading from?
  • Try another browser and/or incognito mode?
Let me know how it goes!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Is a file I share with another user always compressed?
275 Views
1 Reply
0 Likes
Solved! : See solution