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Logic Pro X Files being converted to folders... can't open

New member | Level 2

I'm having an issue with Logic Pro X files being converted to folders which can't be opened.  I see that this was previously reported but no solution was ever published so i'll repost it here.

dropbox seems to be doing something strange with Logic pro X project files.

when I add the project file on dropbox, it' hiding the files (for example - I've got a folder within that it has the project file and other files), rather then the same files showing as it dose on my local machine,  

I get 3 folders on dropbox: Alternative, media, resources (the root folder I create has the same label). in which there seems to be lots of different files, but not the actual project file or the original file.


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Re: Logic Pro X Files being converted to folders... can't open

Dropboxer

Hi @joepope7, welcome back! 

Sorry to hear you did not get a solution to the issue you are having with Logic Pro X files, it appears that your last post was solved due to inactivity

In order for us to be able to look into this, could you provide me with the below info?

  • Screenshots of what you are seeing/any errors.
  • Are you getting the same behaviour on both a different browser and incognito/private mode?
  • How are you uploading these Logic Pro X files (via the website, or the Dropbox desktop app)?

Thank you in advance!

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Re: Logic Pro X Files being converted to folders... can't open

New member | Level 2

It doesn't matter if i'm online or in the app, the result is the same.  First let me tell you normal behavior.  Typically I can open a logic file and it opens it via the app, OR in Logic i open the file from there by clicking on the parent folder.  It loads all the relevant data and off i go.  

Happy Path Parent:  I click on the folder and open it.

https://www.dropbox.com/s/8upiussavu00azn/Screenshot%202019-09-11%2020.47.06.png?dl=0

Happy Path When Selected:  The files load and the file loads into Logic Pro X normally.

https://www.dropbox.com/s/g2sbjsch1q7ck6s/Screenshot%202019-09-11%2020.48.20.png?dl=0

 

In this case, if i click on the parent file from dropbox it opens up to the 3 folders i mentioned earlier.  if I continue to drill down i'll eventually get to individual audio files.  IF i click on those then it opens up I-tunes and tries to play it that way.

Sad Path Parent:

https://www.dropbox.com/s/720bsyu7o8a9uik/Screenshot%202019-09-11%2020.42.18.png?dl=0

Sad Path Children:

https://www.dropbox.com/s/u98bfcluydnn751/Screenshot%202019-09-11%2020.43.36.png?dl=0

 

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Re: Logic Pro X Files being converted to folders... can't open

Dropboxer

Thank you for the detailed info @joepope7!

In order to look into this a bit deeper, I have reached out to you via email to the email address associated with your Community profile.

Do keep an eye out for my email and send me a quick reply when you can so that we can continue working on this together. 

Thanks!

 

 

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Logic Pro X Files being converted to folders... can't open
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