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Lost file while trying to move it up in dropbox file list

New member | Level 2

Help. I was trying to move my Quicken file up to the top of my file list and it disappeared. I have tried everything to find it and cannot. Can anyone help?

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Re: Lost file while trying to move it up in dropbox file list

Super User II

Where were you moving it? We need more info here. 

My guess is its just moved directory - have you tried running a search for it?


 


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Re: Lost file while trying to move it up in dropbox file list

New member | Level 2

Thanks much for your answer. I tried searching for it. I tried backing up data files. I tried searching every single file two or three times to no avail so I gave up. I am no longer using dropbox for my Quicken file. Lesson learned. I just ended up losing all the data.

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Re: Lost file while trying to move it up in dropbox file list

Dropboxer

Hi @viksweeney; sorry to jump in here.

Assuming that your Quicken file had already made it to our servers, you should be able to find what happened through your account's events page as this is the place where all adds, edits and deletes are normally logged.

Can you find and restore this file from there?

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Lost file while trying to move it up in dropbox file list
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