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Download is splitting folders with MACOSX folder which is not visible on Dropbox

New member | Level 2

After downloading a folder it is being received as 2 folders; 1 of which is named _MACOSX.  This folder is not visible to the original uploader of the docs or is it not visible on Dropbox to shared participants.

As you go through the sub folders of both original named folder and it's MACOSX counterpart the files are not duplicated.

Can anyone help remedy this please?

 

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Re: Download is splitting folders with MACOSX folder which is not visible on Dropbox

Dropboxer

Hey there @EstherWilliams, thanks for checking in with us!

I've moved your post to this thread to keep similar questions together, since other users also report this.

As @Daphne mentions earlier herethe __MACOSX folder is a hidden folder containing metadata of the files. However, its contents may be read by Windows OS. 

You can have a look at what @Rich and @Labtab  mention above, but I also found this thread from Apple's Community where other users talked about this. 

I hope this helps to some extent!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Download is splitting folders with MACOSX folder which is not visible on Dropbox

New member | Level 2

Great, thank you, it's somewhere to start.



 

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