Do you have an idea for Dropbox Paper? Share it with us!




Mac syncing but windows not syncing

New member | Level 2

Hi folks, we are running three computers on our dropbox plus.  

Two Macs and one Windows 10.  The Macs seem to run problem free, but every two months or so, the Windows comp stops syncing and creates much downtime for me the Windows user.  Any thoughts on this one, thanks in advance. 

1 Reply

Re: Mac syncing but windows not syncing


Hey there @DavidMTI,

If you're experiencing a slow-down with some functions on your computer, I'd recommend checking this article out which lists a few ideas on what may cause this and how to tackle it. 

If you're still having trouble with this though, please don't hesitate to get back to me. Cheers! 

Community Moderator @ Dropbox

Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Mac syncing but windows not syncing
1 Reply
Dropbox Design Research
Looking for Dropbox Paper users

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post