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Making my camera upload file online only

New member | Level 2

I am trying to make my automatic camera upload file online only to ope up soace on my hard drive but i cant seem to get it to work. ulitmate goal is to create more space on my macbook air hard drive. Please help.

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Re: Making my camera upload file online only

Dropboxer
Hey there @DencoFence,
 
Can you let me know a little more detail about what exactly is not working as expected? For example:
 
  • Are you not able to see the option to apply smart sync when right clicking a file?
  • When you choose to make a file online only, do you not see this reflecting in your Dropbox folder?
Any extra info and screenshots that will help to explain the issue will be much appreciated - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Making my camera upload file online only

New member | Level 2

I can see the smart sync option but when I go and click on Online only nothing happens

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Re: Making my camera upload file online only

Dropboxer
 
Just to clarify, when you’re clicking the option to turn files to be “online only”, do you see no change in the sync icon and it remains as local with a green tick icon?
 
If so, would you mind trying a basic reinstall of the desktop app to see if that resolves the issue? You will just need to uninstall the current software and then download and install the desktop app fresh.
 
Otherwise, can you let me know the current sync status and the version of your desktop app.
 
Let me know what you find - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Making my camera upload file online only

New member | Level 2

Hi Daphne,

 

Thank you very much for your help.

Yes when I change the sync option to online only the sync icon stays the mixed content icon. Not the solid green check but the other one. Well now it has the sync icon itself but its not syncing cause my hard drive is full. I am trying to unistall it now. I will let you know.

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Re: Making my camera upload file online only

New member | Level 2

Hey Daphne,

THank you very much. Everything is working correctly now.

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Re: Making my camera upload file online only

Dropboxer
 
I’m glad to hear everything is working as expected now! I’ll always be here should you run into any other issues with this so feel free to reach out to me here.
 
Have a great day - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Making my camera upload file online only
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