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I purchased a new computer and downloaded Dropbox. I can open JPG and PDF but can not open Microsoft office files like excel or word. I receive a unspecified error. If I go to smart lync and download the office file to local, I can open the files. however it will not pull the files and open them when online only is checked in the smart sync option. Any suggestions?
So is this issue due to be fixed? I have the same problem. Have completely rebuilt the laptop with the same problem.
Thanks for that. A de-install of office and re-install seems to have worked.
Would be helpful if Dropbox could put this as a FAQ as it seems a lot of people have the same problem.
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