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My photos haven't uploaded to my Dropbox account

New member | Level 2

I just filed/deleted all photos in the Dropbox uploaded file on my laptop. Now i want to upload all photos from my i-phone (that were never uploaded to Dropbox). Error message says "some photos will not upload". The reality is that NO photos uploaded.  There are many photos from 2018 on my i-phone that have never been uploaded to Dropbox. 

Would appreciate any insight


1 Reply

Re: Upload isn't working

Hi there, @BridgetVT
Initially, please note that, if you’re referring to the camera uploads feature, then this takes photos from your mobile device’s Camera Roll folder. If you’re trying to upload photos to your account, you’d have to do so manually. 
However, you mention:

@BridgetVT wrote:

Error message says "some photos will not upload".

Are you seeing this error when you try to manually upload? How are you trying to upload them - through the mobile app, the website, or by connecting your mobile device to your computer? Could you also send me a screenshot (omitting personal info) of this error message so as to have a better understanding of your query?
Thanks in advance!

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My photos haven't uploaded to my Dropbox account
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