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Old shared links not working after old employees dropbox account transferred to the new employee.

New member | Level 2

So I am a new employee here. This is the situation. The old employee created several shared links and distributed to our clients, now he is not here anymore. The IT transferred his files to my account. Now after transferring the old links what he shared are not working. 

I know I can create a new link for the content but we have like hundreds of links like that and going and creating each link will take time. 

Please advise what can be done. 

1 Reply

Re: Old shared links not working after old employees dropbox account transferred to the new employee

Dropboxer

Hi there @kdmax24

When you transfer contents of a member's account to another, shared links created by the former member will no longer work. 

If you want to send previously shared content with a shared link, you'll have to create it once more. 

I understand that this may not be the ideal reply you were looking for, but let me know if you have any other questions!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Old shared links not working after old employees dropbox account transferred to the new employee.
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