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On the Mac beta Catalina, Dropbox wont sync files added to the Dropbox folder locally, any ideas?

New member | Level 2

Hello! I'm having an issue where Dropbox won't sync "outbound". Meaning anything added to my Dropbox from other sources show up on my laptop, but anything added on my laptop won't get synced to Dropbox. My current workaround is to pause syncing, wait 5 seconds, and then resume syncing. If I do that, it will sync. 

I have already tried reinstalling the application.

NOTE: I'm on macOS 10.15 Catalina so while that may be related, it also may not. If it is, then that's exactly why we have developers running the beta - so we can report issues like these to external parties so their software can be updated, if necessary, prior to general release. If it's not, then... well, then it's irrelevant. 

Thank you!

3 Replies

Re: Dropbox for macOS Won't Sync

Dropboxer
Hey there @IPv6Freely,
 
In this case the most likely cause is the beta OS system you have running on your device as this currently isn’t supported for the desktop app. Unfortunately if you aren’t running a supported OS system then there’s not much I can suggest in terms of troubleshooting this.
 
Having said that, I’ll pass your comments onto our dev team for review and thanks for taking the time to let us know your findings.
 
Have a great day - Cheers!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Syncing issues with Catalina

Explorer | Level 3

I'm running the Catalina beta and generally speaking it's a smoother ride than most previous Mac OS updates. Downloads of new remotely synced files seem to be working smoothly, but I'm having issues w/ new local files syncing to the cloud.  It seems 77.4.131 stops recognizing that new files have been added.

My workaround for now is quitting and restarting dropbox. All new files seem to properly sync on startup. 

I know this is beta software, but thought this fix might be helpful to some running it. 

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Re: Syncing issues with Catalina

Dropboxer

Hey @raul g.11,

Just to note, I've merged your post here since this behaviour has been mentioned previously.

Thanks for taking the time to let us know your work around here! I've made sure to pass along your comments to our dev team.

Have a great day - Thanks!




Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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On the Mac beta Catalina, Dropbox wont sync files added to the Dropbox folder locally, any ideas?
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