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Paper / Custom emojis as favicon

Explorer | Level 4

Absolutely loving Paper and have just discovered we can add custom emojis, which is very exciting! So I've done that and wanted to use one as a favicon but it doesn't seem to update in the Paper folder as the other ones...

 

Favicon updates within Paper and on Chrome tab...

Favicon.JPG

 

But not on Paper homepage:

Favicon2.JPG

 

 

Any ideas why, or is this a bug? Thanks!

8 Replies

Re: Paper / Custom emojis as favicon

Dropboxer

Hey there @anjaporter - thanks for posting to our Forum ( I've seen you discussing Smart Sync as well in another thread , I think - right?)

 

First off, I use custom emojis as well in my Paper docs and never had an issue with that. Have you refreshed your page ( or even cleared your browser's cache) to see if this persists? Also, have you tried to repoduce this on another browser or an incognito window? 

 

Let me know what you find and we'll take it from there Anja - thanks! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper / Custom emojis as favicon

Explorer | Level 4

Hi there Walter,

 

I've done all the above (now that you suggested them) and the issue remains.

 

Thanks for your help!

Anja

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Re: Paper / Custom emojis as favicon

Dropboxer

Thanks for following up on this Anja ( @anjaporter) - how are you today?

 

Have you tried removing the asterisk after your emoji or even leaving a space between them and see how this goes?

 

Do keep me posted! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper / Custom emojis as favicon

Explorer | Level 4

Still the same unfortunately :(

 

Favicon3.JPG

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Re: Paper / Custom emojis as favicon

Dropboxer

Thanks for letting me know Anja ( @anjaporter )!

 

As I'd like to take a look into this internally and with all of my tools available, I have reached out to you via email so please check your inbox for my email winking face 

 

Thanks for using Paper and talk to you via email! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper / Custom emojis as favicon

Explorer | Level 4

Hi Walter,
I have same problem with the custom favicon. Have you found any solution?

The custom favicon does not appear anywhere. Chrome, Firefox, Android app..

 

Thanks

dp_problem1.jpgdp_problem2.jpg

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Re: Paper / Custom emojis as favicon

Dropboxer

Hello @holiweil - thanks for the report!

 

I have already relayed a detailed description of your problem to our Paper's engineering team tools They are currently evaluating the problem and working toward a solution. 

 

I really can’t say how long this will take, however, I’ll keep a close watch on the team’s progress and will let you know as soon as I have an update. 

 

If there's anything else I can do for you in the meantime, do let me know. Thank you! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper / Custom emojis as favicon

Explorer | Level 4

Thank you Walter slightly smiling face

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