Announcements
Do you have an idea for Dropbox Paper? Share it with us!

default

yes

Highlighted

Permanently copying andremoving pics and vids to an external hard drive from Dropbox

New member | Level 2

My dropbox acct was frozen. I have been given one month to remove all pics n vids from my Dropbox or lose it all.
How do I permanently copy my pics n vids from Dropbox to an external hard drive please?

1 Reply

Re: Permanently copying andremoving pics and vids to an external hard drive from Dropbox

Dropboxer
Dropboxer
Hi Bertie, could you clarify what you mean by frozen account? Are you not able to login to your Dropbox account?
 
You can download entire folders from the Dropbox site provided that the folder has fewer than 10,000 files and is less than 20 GB in size.
 
Let me know if this info helps!
 
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Permanently copying andremoving pics and vids to an external hard drive from Dropbox
316 Views
1 Reply
0 Likes
Solved! : See solution
Dropbox Design Research
Looking for Dropbox Paper users

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post