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Photos since 2015 have been deleted or trashed

New member | Level 2

Trying to find lost or stolen photos and files. Goes back to 2015

1 Reply

Re: Photos since 2015 have been deleted or trashed

Hi there @Freemancy
If you’re on a Dropbox Basic/Plus plan, you can recover any file/photo deleted in the last 30 days, and if you have a Dropbox Professional/Business subscription, you can do that within 120 days. If you’re not sure which plan you’re currently subscribed to, just navigate to your Plan tab
However, if these photos weren’t deleted, you can have a look through your events page for more info on changes that have occurred in your account or, if you remember the name of the files, manually look them up online
If you’re still having trouble with this, due to account-specific info necessary to troubleshoot, we’d have to continue via email. For this reason, I was able to locate your ongoing discussion with a member of my team and have passed your comments along to them. I can see that they replied to you via email, so please check your inbox for their latest message. 
Let me know how it goes!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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Photos since 2015 have been deleted or trashed
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