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Previewing a photo on the website is slow?

New member | Level 2

I've been visiting dropbox lately because my client shared images to be uploaded to his store however everytime I visit the shared link file the images are really slow to preview and it took much download speed in my internet that cost laggy. I have 10mbps to 20 so it would eat em all just to preview the images.

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Re: Dropbox Preview Image is Slow

Dropboxer
Sorry to hear that, @woodcreepers023
 
If the file in question is large and the preview is slow, it could be due to your connection or the browser. 
 
Try switching to another browser, use incognito, and ensure that you’re not running any browser extensions. 
 
Let me know of any updates!
 
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Parts of images missing/ blank

New member | Level 2

Some images in my dropbox that were fine previously are now showing with parts missing/ blank. Not all pictures are affected, not sure why only some are. I had to restart my MacBook a few times yesterday but not sure why this would have affected dropbox. 

Anyone have a fix for restoring images?

image.png

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Re: Parts of images missing/ blank

Super User

Hey @cxuereb, Do the actual files corrupted or appear only in the new Dropbox app? If you go to the files via Finder, is it missing parts there as well? If you go to https://www.dropbox.com/ is the images corrupted there too?

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Previewing a photo on the website is slow?
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