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Problem commenting -- Wrong text highlighted

New member | Level 2

I truly don't know what's going on, but whenever I try to comment on a specific section of text, my highlighted selection jumps to the right.

For example, in the screenshot below, the highlighted text is "the 'myth' is that most small"; however, I actually selected and tried to comment on the word "entrepreneurial." The highlighted section changed after I clicked the in-browser "comment" icon.

this one.png

 

 

How can I fix this? Obviously, it doesn't really help anyone if the comments I'm leaving aren't connected to relevant text.

 

 

1 Reply

Re: Problem commenting -- Wrong text highlighted

Dropboxer

Thanks for reporting this to Dropbox Community @JasmineFL.

Comments can only make sense, when pointing to the right text. I understand how confusing this can be. grimacing face Tried to reproduce on my end, but I was able to highlight and comment normally. Let's check if it is browser related issue. Do you see the same behavior after trying the following steps? 

  1. Incognito/private browsing window
  2. Clear your cache. Steps
  3. Restore your browser to its default settings and disable any browser plugins.
  4. Use a completely different browser. 

Let me know how this goes. 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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