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Re: Re-syncing/indexing...for hours...and hours

Super User II
What do you mean 'physical junctions' - do you use junctions within your Dropbox to sync files and folders outside of the 'Dropbox' folder?

When you modified that parameter where was it? What would that change do?

If it causes a change of the files then YES it should sync and needs to sync.

 


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Re: Re-syncing/indexing...for hours...and hours

Explorer | Level 3
no, i don't use any junctions.
language parameter in the settings of dropbox.
it causes any change in the files.
it shoud not sync again.
remember, it occurs only with windows 10, not with seven.
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Re: Re-syncing/indexing...for hours...and hours

Super User II
That one is odd then

I'd suggest logging that as a ticket (especially if its reproducible) at www.dropbox.com/support and let them know about it - chances are they'll miss it here.

You can then track said ticket at http://dropbox.zendesk.com

 


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Re: Re-syncing/indexing...for hours...and hours

Explorer | Level 3

my ticket  has been done

thanks

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Re: Re-syncing/indexing...for hours...and hours

New member | Level 2

I have the same issue continually. I find it sad / hilarious that I can go to Dropbox online and download all of the files from my events folder for the day in no time at all (minutes, as in single-digit-minutes) while the dropbox app continues spinning around checking for updates.

Beyond frustrating and looking at other services.

It's clearly an app issune, not a computer or set up issue. I allow for maximum download speed and bandwidth at all times and clearly there aren't any issues since I can go to the site and download everything.

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Re: Re-syncing/indexing...for hours...and hours

Dropboxer

Sorry to hear about this @jwmsales.

Have you tried re-installing our app to see if this helps?

If you do and the issue persists, please forward me a screenshot of the exact status of the desktop app on the affected computer so I can have a further look into this.

More information

You can always look at the Dropbox icon in your taskbar (Windows) or menu bar (Mac) and see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.

If you do not see this then can you please let me know what the message being displayed reads?

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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