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Renamed Windows User folder; need to resync to Dropbox

Level 6

I had to rename the Windows User folder for one of our MSP clients. Now she's getting dropbox errors starting up. I used the icacls commands from online help, but it hung forever when it got down to the D's and resetting permissions on the DropBox c:\Windows\username\dropbox folder. I renamed the Dropbox file paths in the registry. 

Any ideas? Would turning off the extension from the web portal and turning it back on fix this? Do I have to reinstall?

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3 Replies

Re: Renamed Windows User folder; need to resync to Dropbox

Dropboxer
Sorry to hear that, @BetsyCC
 
Could you please send me a screenshot (omitting personal info) of the error that appears upon startup, just so as to have a better understanding of what you’re seeing?
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Renamed Windows User folder; need to resync to Dropbox

Level 6

Thanks for the offer of the help but in the meantime we just uninstalled and reinstalled dropbox and now it's syncing to the new folder name.

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Re: Renamed Windows User folder; need to resync to Dropbox

Dropboxer
Glad to hear that you were able to resolve your concern in the end, @BetsyCC
 
If you have any other questions, please don’t hesitate to get back to me and, in the meantime, have a wonderful day ahead!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Renamed Windows User folder; need to resync to Dropbox
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