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Restoring the deleted folder but the error message show There was a problem completing this request.

New member | Level 2

My partner has deleted my file from the shared folder.

And I saw in the deleted folder. But I can't restore it.

and get the error message as "There was a problem completing this request."

Please help !!! I desperately need the file back.

Here are the screen capture for your further info.

 Screen Shot 2019-05-11 at 6.47.58 PM.pngThis is the folder that was deletedScreen Shot 2019-05-11 at 6.48.30 PM.pngThis is the error message after click restore.

1 Reply

Re: Restoring the deleted folder but the error message show There was a problem completing this requ

Super User II

You need to rejoin the shared folder first: https://help.dropbox.com/files-folders/add-shared-folder

It isnt possible to restore without that.

Ask them to send you a new invite.


 


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Restoring the deleted folder but the error message show There was a problem completing this request.
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