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Smart Sync not removing local files from Mac Harddrive

New member | Level 2

My harddrive is completely full to the point where I can't open my emails.

The main culprit for hogging all the space is Dropbox (for Business).

I've made all files online only and have allowed it to sync yet no space has been made.

I've restarted my computer a number of times to no avail,

HELP!Screenshot 2019-11-12 at 15.30.30.png

1 Reply

Re: Smart Sync not removing local files from Mac Harddrive


Hi there @RichardDickens, welcome to the Dropbox Community!

You can find more info about our latest update regarding the OS not correctly recognizing the reduced file sizes on your Mac here

I'd be more than happy to further assist with this though, so I've sent you a ticket to the email address connected to your Community profile.

When you have the chance, please check your inbox for my latest message. Thanks!

This thread is closed due to inactivity. Please feel free to create a new topic here.

Community Moderator @ Dropbox

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Smart Sync not removing local files from Mac Harddrive
1 Reply
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