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Re: Smart Sync still taking up local space

Helpful | Level 6

But the Dropbox increased their price recently, advertising this feature as well. And the feature does not work. Basically, I shold do much better if I attached a firewire disk to my iMac and keep data there. Many organizations forbid accessing dropbox via web anyways so there are no benefits from that perspective either. I think that the price we pay Dropbox each month should be halved immediately.

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Re: Smart Sync still taking up local space

Explorer | Level 4

I am seriously considering the portable hard drive option....the only real benefit I am getting from Dropbox now is the large file transfers, which I can't really do using my organization's internal system.

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Re: Smart Sync still taking up local space

Helpful | Level 6

It makes sense. I have a Firewire interface which I use with a robust Lacie disk to smart copy everything from HD to this 640GB disk with SuperDuper. I am thinking of buying another Lacie disk, connect via Firewire to iMac, download everything I currently have on web Dropbox on it (or use a portable disk drive). I opted for Dropbox to be able to backup files when I work on client sites. But last couple of years, clients have forward proxies setup to prevent you reaching Dropbox, One drive etc. A major drawback. And now this. As it stands, this service should not cost more than $5 per month. It costs almost 3 times that much

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Re: Smart Sync still taking up local space

Collaborator | Level 9
Everyone should be notifying the Better Business Bureau about this deceptive business practice and that this is bait and switch. Many states have a Unfair and Deceptive Business practice law in which you can send a demand letter to Dropbox.
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Re: Smart Sync still taking up local space

Helpful | Level 5

Hi Jane,

I went through my Dropbox folder and decided which folders I would store in the cloud.  Is this what you mean when you suggested that I adjust my sync settings, or is there some other setting or step that I missed? Thanks.

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Re: Smart Sync still taking up local space

Dropboxer

@Bran K. wrote:

am I still going to experience this Dropbox issue with folder size reporting? Many people reported that they have the same problem in Mojave as well. Which means ALL versions of mac OS X are affected?!


I understand that- given the length of the thread- it may appear as if that’s happening regardless of the configuration & settings & at this point I’d merely like to reiterate that this is something that we’re currently working on for those affected @Bran K.. Nonetheless, as a rule of thumb we recommend ensuring that all settings are optimal & that’s why I advised proceeding via this route, as I feel that this should improve this behavior. 
 
That all said, it’s always up to you to decide the option that best suits your needs, as proceeding with the system update may require some additional time & effort.
 
Secondly @blairfisher, I’ve made sure to get back in touch with you with an bit more advice on this matter earlier today within the day via email, so you could check back on your inbox for my last message. 
 
Last but not least @Joan P.6, that’s exactly what I meant, since you had mentioned that you had to adjust your settings & see how Smart Sync works for you. Please let me know of any updates either here or on our email discussion. 
 
I hope that my messages are helpful; I'm always around in case you have more questions or thoughts about any of the above! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Smart Sync still taking up local space

Collaborator | Level 9

@Jane wrote:
Hmm.. 🤔 @richgcook, as you’ve mentioned that you’re using Symlinks, I’d say that it’s highly likely that this behavior is attributed to this setting

It's not to do with symlinks.

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Re: Smart Sync still taking up local space

Helpful | Level 6
Dont bother upgrading your OS. It is not an OS issue. I have the latest and this non conversation just aim towards one thing - keep you pay for something that doesnt work. I have downgraded intill Dropbox actually fixes this bug
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Re: Smart Sync still taking up local space

New member | Level 2

same issue here whats really funny is says I am using over 6TB of my Macs 2TB Hard Drive... How is that even possible ?

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Re: Smart Sync still taking up local space

Dropboxer

Hey @DigitalMayhem, thanks for the nudge; let me have a closer look on the behavior you're describing us through our Official Support channel. I’ve now sent you a brief message & once you reply back to me there, I’ll review your account specifics & further advise. Please have a look at your inbox whenever you have a bit of spare time & I’ll check back with you asap. Thanks!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Smart Sync still taking up local space
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