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Sync'ed Online only Folders have files still showing up as on local computer hard drive

New member | Level 2

I've just been trying to clear hard disk stoareg space on my Mac, and realised that the majority of files taking up space were from dropbox. After doing a few google searches, I found the method to click on the dropbox icon on my mac and choose which folders showed up online only by deselecting the rest that I didn't want stored on my Mac.

I've deselected most of the foldes, however individual files from them are still showing up on my Mac when I do an "all files" search for the ones taking up the most space.

Should I have gone through every single dropbox file individually and selected "online only" prior to making the folder that the file is in online only through the sync option? If so, is there a fast way to select all the files and make them online only? I can't even work out how to do this from the finder on my Mac when I have the dropbox folder on it opened. And I can't see where to do it by signing into for each individual file

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Re: Sync'ed Online only Folders have files still showing up as on local computer hard drive


Hi there @SallyH, thanks for checking in with us. 

I'd be more than happy to help with this, I'll just need a bit more info to make sure that we're on the same page. For example:

  • Are you using Smart Sync or selective sync to save space on your hard drive?
  • What do you see when you hover over your Dropbox icon next to your computer's clock? 

Keep me posted!

Community Moderator @ Dropbox

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Sync'ed Online only Folders have files still showing up as on local computer hard drive
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