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Sync with dropbox on iPhone

New member | Level 2

Hi Community,

I'm using dropbox on my iPhone and I have 3 folders shared with me that I have to add files in, the problem is that in one folder I can upload files in others I can't. I have the same rigst on all folders.

Any suggestions.

Thank you

3 Replies

Re: Sync with dropbox on iPhone

Dropboxer

Hi @Tremayne - welcome to our Community!

I'm not sure what could be going wrong here as you're able to upload files normally, yet, you can't seem to upload to only two particular folders. 

Can you please forward me a screenshot of the error you get when you attempt to upload to those two folders so I can get a better understanding of the matter at hand?

Thanks! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Sync with dropbox on iPhone

New member | Level 2

Hi Walter, thank you to answering me, I have no error message is just doing nothing when I try uplouding.

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Re: Sync with dropbox on iPhone

Dropboxer

Thank you for your quick response @Tremayne!

Have you rebooted your iPhone lately and also made sure that it's updated to its latest OS version? 

If you've already done so, please try clearing your cache, by following the steps listed below:
1. Navigate to the “Personal” tab
2. Tap the gear icon in the upper-left corner of the screen
3. Select “Clear Cache”

Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.

Keep me posted on your findings! 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Sync with dropbox on iPhone
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