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SyncBack to Dropbox Team Folder

Level 2

Does anyone know how to sync pc files to a Team folder? I can get them to my login folder, but not to a Team folder.

3 Replies

Re: SyncBack to Dropbox Team Folder

Dropboxer

Hey there @Ron-TGG  - sorry to hear you're having issues with this. 

Could you elaborate on what's not working for you and provide a screenshot of the problem you're facing along with the steps you're taking to result in it so we can investigate further? 

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: SyncBack to Dropbox Team Folder

Level 2

We have a corp account with several members. Each member has several data folders within their individual member folders. We also have team folders that are not within an individual's folder but in the main Files section that are shared with select members. That said, using third party backup/sync software I can access and sync with any folder or file within by personal member folder but cannoot access the shared folder(s) in the main Files area. I would like to be able to sync files I have placed in the shared folders in the main Files area. Haven't discovered how yet. 

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Re: SyncBack to Dropbox Team Folder

Dropboxer

Thanks for the additional information @Ron-TGG  - much appreciated.

As I'm not really familiar with this 3rd party app (the SyncBack one), I'd suggest contacting its developers and ask how you should go about doing this directly.

One thing that crosses my mind is that this app/service is trying to access files or folders that are not within your personal space rather than in your team space and that's why you don't see the option you mentioned. 

In any case, please keep me posted on your findings Ron. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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SyncBack to Dropbox Team Folder
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