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Synology cloud sync & paper

New member | Level 2

Just a heads-up for anyone using Synology's Cloud Sync with an account that has Dropbox Paper in the sync path:  Sync stalls when encountering a .paper file.  At least mine does.  You can go into Cloud Sync -> Task List -> Edit -> File Filter and add "*.paper" leaving it unchecked to pass over Paper files.  Hope this helps someone else

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Re: Synology cloud sync & paper

Dropboxer

Thanks for your helpful participation in our Community.

I am sure this info will be useful for other users. smiling face with halo

Welcome to the Community @matt-sf!


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Re: Synology cloud sync & paper

New member | Level 2

Ah, very good. My Synology's Cloud Sync was stuck at untitled.paper, so I figured out that the extension needed to be excluded in Cloud Sync > Dropbox > Task list > Edit task > File Filter. I added .paper under Other, then made sure it was unchecked. I also adder the .paper exclusion in Google Drive prefs because I had copied a test file named untitled.paper to Drive. I think Cloud Sync was actually stuck on this instance in Drive as opposed to Dropbox (where untitled.paper had long since been deleted). 

Also note that Cloud Sync was stalled at 20,000 files which was rather curious. I finally figured out that the default for "Maximum records" is 20,000 in Cloud Sync Settings (the gear in lower left corner of Cloud Sync app). I increased my maximum to 100,000.

Syncing finally resumed on my Synology DS 1513+NAS. All is well now.

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Synology cloud sync & paper
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