Do you have an idea for Dropbox Paper? Share it with us here!




Turn selective sync folders into smart sync?

New member | Level 2


I hope this question hasn't been answered before, I couldn't find it.
My situation is that I used to have tons of folders on "selective sync" in the past, and I was happy to hear that you've introduced "smart sync" now so I can continue to see those files on my computer. I wanted to activate smart sync, but it wouldn't let me without completely reinstalling Dropbox, which I did. Then it had sadly forgotten all my selective sync settings, and tried to download everything to my computer, which isn't possible - and it wouldn't react to me marking those folders as smart sync, so I had to make them selective sync again. So far so good, at least I have access to the smart sync feature now.

My question is now this: How can I turn a folder from selective sync to smart sync? Because I can't mark it as smart sync in my local folder - it's not there, it's only online. Downloading everything first isn't really possible for me, because I don't have the space. Is there no way to select folders for smart sync in the same way it was done for selective sync, i.e. in the desktop client?

Cheers, Hendrik

1 Reply

Re: Turn selective sync folders into smart sync?

Super User II

@Hendrik3 wrote:

My question is now this: How can I turn a folder from selective sync to smart sync?

Go into Dropbox Preferences and change the Make new files dropdown field to Online-only. Once that's done and you've applied the change, go into Selective Sync and check the folders that you want to add back to your comptuer. They'll be added back as Online-only.

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Turn selective sync folders into smart sync?
1 Reply
Solved! : See solution
Dropbox Design Research
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post