Announcements
Known issues updated. Learn more

default

yes

Highlighted

Two arrows in a blue circle icon appearing on my images

Level 2

Hi,

Two arrows in a blue circle has appeared next to my images. I presume this indicates that something has gone wrong with the synching of the images and videos from my SD card to the laptop. Is there a way of rectifying this?

Thankyou in advance

3 Replies

Re: Two arrows in a blue circle icon appearing on my images

Dropboxer
Hey Abi5, thanks for posting your syncing inquiry on our Community. I’ll do my best to send you some tips on this behavior & we’ll take it form there; I hope my message finds you well today Abi!
 
It’s my understanding that you’re uploading your photos manually or using the Camera Uploads feature through your desktop, so as to sync them to your account online, am I right? 
 
If so, I’d say that everything should be fine, so long as you can see your synced photos uploaded on your Homepage online.  Once everything is synced, you should see a green checkmark White check mark instead of the blue arrows Arrows Counter Clock
 
Please let me know how that works for you & I’ll do my best to follow-up on this discussion. Thanks again for reaching out to us & I’m wishing you a wonderful week ahead!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Two arrows in a blue circle icon appearing on my images

Level 2
Same happen for me too. I recovered some files from formated partition. Most of all files are showing like that except few files ( tick mark).. can you help me
Reply
Loading...

Re: Two arrows in a blue circle icon appearing on my images

Dropboxer
Hey @Amishi, please accept my apologies for the tardy reply on my end. Have you by any chance had a chance to work on that since you wrote us here? Please do let me know & I’ll do my best to follow-up with you asap!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Two arrows in a blue circle icon appearing on my images
2,619 Views
3 Replies
2 Likes
Solved! : See solution
Who's talking
Top contributors to this post